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Non Clinical Support Worker - Emergency Department - Internal Only

NHS AfC: Band 2

Main area
Additional Clinical Support
NHS AfC: Band 2
Fixed term: 8 months (Temporary)
Full time - 37.5 hours per week (37.5)
Job ref
Royal Lancaster infirmary
£18,005 - £19,337 £18,005- £19,337 per annum pro rata
Salary period
25/07/2021 23:59

''A great place to be cared for; a great place to work''

University Hospitals of Morecambe Bay has been nationally recognised as the UK’s most inclusive NHS organisation. As such we have a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

Job overview

University Hospitals of Morecambe Bay Foundation Trust provides acute hospital care to the local population.

An opportunity has arisen at Royal Lancaster Infirmary for a Non Clinical Support Worker in the Emergency Department. 

We would invite candidates who want to help us make a difference for our patients.

We are excited to be able to offer this role to someone who is committed member of staff who enjoys being part of the wider team.


Main duties of the job

You will work in conjunction with all staff in order to maintain a clean and safe environment and ensure patient flow continues through ED and housekeeping jobs are completed in a satisfactory manner. 

Your role will include:

  • To support clinical care delivery
  • To co-ordinate all patient facilities services within the ward area
  • To ensure that the ward is a safe, clean, tidy and comfortable environment
  • Ensure that food is available to meet the patients’ needs
  • Assist the ward staff to receive, welcome and guide patients and visitors onto the ward
  • Assist in daily bed making
  • Assist in the preparation of bed areas on discharge of patients
  • Assist nursing staff with the feeding of patients who are unable to do so for themselves and complete food charts where necessary
  • Ensure all patients are afforded privacy and dignity throughout their stay
  • Ensure that there is an adequate linen supply throughout the day
  • Respond to health emergencies as appropriate


Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/


Person specification

Education and qualifications

Essential criteria
  • Good general education
  • Basic numeracy


Essential criteria
  • Previous experience of working with the general public
  • Basic cleaning skills
Desirable criteria
  • To demonstrate an interest in learning and further training
Disability Confident - two yearsNo smoking policyDisability confident employerInclusive Top 50 LogoArmed Forces Covenant (Silver Award)Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Morecambe Bay - Inclusive EmployerStep into health

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Victoria Squires
Job title
Unit manager
Email address
Telephone number
01523 511981
Additional information

Jennifer Molloy 01524 519241